SoPigalle gift card terms explain the rules for purchasing, receiving and using the digital gift cards sold on the store. They complement the information shown on each gift card product page and clarify how the code, balance and any specific conditions work.
Last updated: August 17, 2026
1. Gift card issuer
SoPigalle gift cards are sold by SoPigalle, a French SASU (single-shareholder simplified joint-stock company) with share capital of €100 and registered office at 184 rue du Faubourg Saint-Denis, 75010 Paris, France. SIREN: 108 702 226. SIRET (registered office): 108 702 226 00011. Paris Trade and Companies Register: 108 702 226. Intra-Community VAT number: FR62108702226. RNE registration: REGISTERED. EUID: FR7501.108702226.
2. Format and amount
Gift cards are offered in digital format. Available values are those displayed on the product page at the time of purchase. Select one of the values actually shown in the Gift Cards collection.
3. Delivery of the gift card
After the order has been processed, the gift card and its gift card code are sent by email to the address entered during purchase or to the designated recipient when that option is available.
The customer is responsible for checking that the email address is correct. Keep the email containing the code until the balance has been fully used.
4. Using the gift card code
The gift card code must be entered at checkout on sopigalle.com. The available gift card balance can be used across several orders until it is exhausted.
When Shopify and the store configuration allow it, several gift cards may be used for one order. If the balance does not cover the full purchase, the remaining amount may be paid using another method offered at checkout.
A gift card cannot be used to purchase another gift card. The Shopify Help Center also explains the general way gift cards are redeemed on Shopify stores.
5. Validity
Unless an expiry date is expressly stated at purchase or in the email associated with the card, SoPigalle gift cards do not expire. Any specific condition that may apply will be shown at the time of purchase and must comply with applicable law.
6. Lost or missing email
If the email is not received or is lost, contact contact@sopigalle.com with your order number and the information needed to verify the purchase.
After verification, we may be able to help locate or resend the gift card information. Do not send the gift card code to anyone who does not need to use it.
7. Code confidentiality
Keep the gift card code secure. Anyone with access to it may potentially use it, so avoid sharing it outside the intended recipient.
8. Withdrawal and refunds
Any applicable withdrawal rights and refund conditions are exercised according to the rules that apply to the order and SoPigalle's terms of sale.
When a full refund of a gift card is authorised, the card may be disabled. A card that has already been used in full or in part may be subject to specific conditions linked to the amount already spent.
9. Claims and assistance
For questions about SoPigalle gift card terms, email contact@sopigalle.com, use our Contact page or write to SoPigalle, 184 rue du Faubourg Saint-Denis, 75010 Paris, France.
10. Governing law
These terms are governed by French law, subject to any mandatory rules that apply, including consumer protection rules.
FAQ about SoPigalle gift card terms
How do I use a SoPigalle gift card?
Enter its code at checkout. The available amount is deducted from the order under the applicable terms.
Can the balance be used across several orders?
Yes. The available balance can be used across several orders until it has been fully spent.
Does a SoPigalle gift card expire?
Unless an expiry date is expressly stated at purchase or in the associated email, the current terms state that it does not expire.
What if the email has been lost?
Contact customer service with the order number and information needed to verify the purchase.